Terms and Conditions
Please read all these terms and conditions.
As we accept your order and make an agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.
These Terms and Conditions will apply to the purchase of the goods by you (the Customer). We are That Dress Up Mood of London, England with email address firstname.lastname@example.org.
2. These are the terms for which we sell all goods to you. By ordering any of the goods, you agree to be bound by these Terms and Conditions. Before placing an order on the website, you will be asked to agree to these Terms and Conditions by ticking the button marked ‘I accept”. If you do not click on the button, you will not be able to complete your order. You can only purchase the goods from the website if you are eligible to enter into a contract.
3. Consumer/customer means and individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession.
4. Contract means the legally-binding agreement between you and us for the supply of the goods.
5. Delivery Location means the Supplier’s premises or their location where the goods are to be supplied, as set out in the order.
6. Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purpose of the information and allows the unchanged reproduction of the information stored.
7. Goods means the goods advertised on the website that we supply to you of the number and description as set out in the order.
8. Order means the customer’s order for the Goods from the Supplier as submitted following the step by step process set out on the website.
11. The description of the Goods is as set out on the website. Any description is for illustrative purposes only and there may be small discrepancies in the size, material, pattern, texture and colour of the goods supplied.
12. In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
13. All goods which appear on the website are subject to availability.
14. We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
16. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.
Basis of Sale
17. The description of the goods on our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the website, we can reject it for any reason although we will try to tell you the reason without delay.
18. The order process is set out on the website. Each step allows you to check and amend any error before submitting the order. It is your responsibility to check that you have used the ordering process correctly.
19. A contact will be formed for the sale of the goods ordered only when you receive an email from us confirming the order (order confirmation). You must ensure that the order confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to us giving you the confirmation of the contract by means of an email with all information in it (i.e the order confirmation). You will receive the order confirmation within a reasonable time after making the contract but in any event not later the delivery of any goods supplied under the contract.
20. Any quotation is valid for a maximum period of 7 days from its date unless we expressly withdraw it at an earlier time.
21. No variation of the contract, whether about description of the goods, fees or otherwise, can be made after it has been entered into unless the variation is agreed by the customer and the supplier in writing.
22. We intend that these terms and conditions apply only to the contract entered by you as a consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate ate for you and which might, in some respects, be better for you, e.g by giving you rights as a business.
Price and Payment
23. The price of the Goods and any additional delivery or other charges is that set out on the website at the date of the order or such other price we may agree in writing.
25. You must be submitting your cred or debit card details with your order and we can take payment immediately or otherwise before delivery of the goods.
26. We will deliver the goods, to the delivery location by the time or within the agreed period, or failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the contract is entered into.
27. In any case, regardless of events beyond our control, if we do no deliver the goods on time you can (in addition to any other remedies) treat the Contract at an end if:
a. we have refused to deliver the goods, or if delivery on time is essential, taking into account all the relevant circumstances at the time the contract was made, or you said to us before the Contract was made that delivery on time was essential
28. If you treat the Contract at an end, we will work with you to remedy the situation.
29. We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and the Channel Islands. If however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.
30. You agree we may deliver the goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
31. If you or your nominee fail, through no fault of ours, to take delivery of the goods at the delivery locations, we may charge the reasonable costs of storing and redelivering them.
32. The goods will become your responsibility from the completion of the delivery or customer collection. You must, if reasonably practicable, examine the Goods before accepting them.
Risk and Title
33. Risk of damage to, or loss, of any goods, will pass to you when the goods are delivered to you.
34. You do not own the goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.
Withdrawal, returns and cancellation
35. This is a distance contract (as defined below) that has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:
a. goods that are made to your specifications or are clearly personalised
b. goods which are liable to deteriorate or expiring rapidly
36. Also, the cancellation rights for a Contract cease to be viable in the following circumstances:
a. in the case of any sale contract, if the goods become mixed inseparably (according to their nature) with other items after delivery
Right to cancel
37. Subject as stated in these terms and conditions, you can cancel this contract within 24 hours without giving any reason.
38. The cancellation period will expire after 24 hours from the moment on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the goods. In a contract for the supply of goods over time (i.e subscriptions), the right to cancel will be 14 days after the first delivery.
39. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement setting out your decision (e.g by email). In any event, you must be able to show clear evidence or when the cancellation was made.
40. On receipt of your cancellation email, we will communicate to you and acknowledgements of receipt of such cancellation is a durable medium (by email) without delay.
41. To med the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation in the cancellation period
42. Except as set out below, if you cancel this contract, we will reimburse to you all payments from you however you will require to return the item to use and cover charges for this.
43. We will make the reimbursement using the same means of payment as you used for the initial transaction.
44. For the purposes of these cancellation rights, these words have the following meanings:
a. distance contract means a contract concluded between a trade and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trade and the consumer, the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.
45. We have a duty to supply the Goods in conformity with the contract, and will not have conformed if it does not the following obligations.
46. Upon delivery, the goods will;
a. be of satisfactory quality
b. be reasonably fit for any particular purpose for which you buy the goods which, before the contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgement) and be fit for any purpose holdout by us or set out in the contract; and
c. conform to their description
47. It is not a failure to conform if the failure has its origin in your materials.
Circumstances beyond the control of either party
48. In the event of any failure by a party because of something beyond its reasonable control:
a the party will advise the other party as soon as reasonably practicable and
b. the party’s obligation will be suspended so far as is reasonable, provided that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the customer’s above rights relating to the right to cancel (providing goods can be returned)
49. The supplier is not liable for (i) loss which was not reasonably foreseeable for both parties at the time when the contract was made of (ii) loss (eg loss of profit) to the customer’s business, trade, frat or profession which would not be suffered by a consumer - because the supplier believes the customer is not buying the Goods wholly or mainly for its business, trade, craft or profession.
50. Should any disputes occurs, customers should contact us to find a solution.